A: Hippo is here round the clock from Monday to Friday at (800) 585-0705 or [email protected]. We're closed from 6 pm CST on Saturday and resume service at 5 am CST on Monday. If you need assistance outside of these hours, please don't hesitate to email us at [email protected]. Translators are available. You can also access your policy information and documents and manage your payments anytime by logging in to your My Account.