A: Hippo strives to make claims an easy, painless process. To do this, we provide a dedicated claims advocate, a Hippo Claims Concierge, to all customers who submit a claim. This single point of contact will work aggressively to manage your claim related needs and ensure you obtain the most effective resolution as quickly as possible. They will assist in communications with adjusters, service providers and even help book hotels or transportation if necessary. Check out our claims philosophy on our claims page and call us 24/7 at (855) 999-9746 if you need to submit a claim.