A: Hippo strives to make claims an easy, painless process. To do this, we provide a dedicated claims advocate, a Hippo Claims Concierge, to all customers who submit a claim. This single point of contact will work aggressively to manage your claim related needs and ensure you obtain the most effective resolution as quickly as possible. They will assist in communications with adjusters, service providers and even help book hotels or transportation if necessary.
To file a claim online, go to Hippo Portal or download our Hippo Home App, where you can submit and track your claim. If your home is damaged and needs some type of emergency service, call us 24/7 at (855) 999-9746.