Q: What do I need to submit a claim, i.e., documents, inventory, etc.?

A: Claim submission with Hippo is easy. If you need to file a claim, go to Hippo Portal or download our Hippo Home App, where you can submit and track your claim. For emergency service, call us 24/7 at (855) 999-9746.Our Concierge team can walk you through the initial process. To help expedite the review process, you can upload photos of the damage along with any other relevant files such as police reports, repair estimates, receipts, and more, in the Hippo Home App, available to all customers.