A: The customer is always our #1 priority.

Hippo knows filing a claim is not part of your everyday routine. To help relieve the stress it can cause, we provide an experienced Claims Concierge as your single point of contact from start to finish.

Your dedicated Concierge will:

  • Walk you through the entire process, providing information and answering questions, ensuring you’re updated every step of the way

  • Assist with others involved, like inspectors and service providers, to help keep the process moving

  • Support your safety and comfort where we can, from helping coordinate repair services with vetted pros to booking temporary housing

To read more about how Hippo handles claims, click here.

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